NewVoiceMedia Now part of Vonage
Author: s | 2025-04-24
Vonage. Originally NewVoiceMedia, and now part of Ericsson, Vonage offers a cloud contact centre platform that integrates voice, chat, and messaging channels. Strengths. NewVoiceMedia was one of the first cloud-based contact
NewVoiceMedia (now Vonage) on Twitter
Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service online Vonage. Originally NewVoiceMedia, and now part of Ericsson, Vonage offers a cloud contact centre platform that integrates voice, chat, and messaging channels. Strengths. NewVoiceMedia was one of the first cloud-based contact NewVoiceMedia (now Vonage) IT Services and IT Consulting 15,973 followers on LinkedIn. TokBox is now part of Vonage. We’re making communications more flexible, intelligent, and Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. IfComments
Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service online
2025-04-01Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. If
2025-04-24Or through email. You must contact Vonage by phone at 1-732-944-0000. Change My Calling Plan Sign in to your Online Account and select Change Plan from the Summary tab. Compare Calling Plans If your current calling plan is not providing you with benefits you need, review our list of available calling plans to consider your other choices. Relocate & Keep Service Whether you are moving across town, across the country, or overseas, there is no need to cancel your Vonage service. You can keep your Vonage account active, take your adapter with you, and link your mobile number to make calls during your move. Go to Move with Vonage for the details. Trouble Using Service Whether you have problems with no dial tone, making or receiving calls or sound (audio) issues, use our Support Tools to help you troubleshoot the issue you are experiencing. Order Vonage Service Add Calling Plan (Voice Line) You can add a second voice line to your Vonage service through your Online Account. The cost for your additional line depends on the calling plan that you choose.See Compare Calling Plans for descriptions and pricing of our various plans. Add Services Order a New Vonage Adapter You can order a new adapter when you add an additional phone line.If you need to replace a defective Vonage adapter, Chat or Call us for assistance at 1-732-444-0000 Sign Up for New Service You can sign up for Vonage service online 24/7.For details on our residential calling plans to call
2025-04-03