Crashplan

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CrashPlan for Microsoft 365 - CrashPlan

Updated June 18, 2024 15:54 OverviewIf the CrashPlan app:Does not open when launchedCloses abruptly while backing up filesOpens, but displays the message: Cannot connect to background service ...you might have one of the following situations:You are using an unsupported version of CrashPlan or installing CrashPlan on an unsupported operating system.In this situation, the CrashPlan app may not run because it is in an unsupported state. To resolve, upgrade to a supported version of the CrashPlan app and make sure you are running a supported operating system.The memory settings are inadequate (applies to Windows, Mac, and Linux)In this situation, there is not enough memory allocated to the CrashPlan app. To correct the problem, follow the steps below in Solution for any supported system to reinstall the CrashPlan app and adjust your CrashPlan app memory settings.Solution for supported systemsFollow these directions if you encounter the issues described in the Overview and run a supported CrashPlan app on a supported Windows, Mac, or Linux system.By default, memory allocation is dynamically set to use 25% of the physical memory on the device. However, to correct performance problems, you may need to assign more or less system memory.Step 3: Open the CrashPlan appIf the CrashPlan app opens, continue to Step 4 to update memory settings in the CrashPlan app.If the CrashPlan app does not open, or if any of the above-described symptoms reoccurs after following Steps 1 and 2, then contact our technical support team.Step 4: Update the CrashPlan app memory settingsDetermine how much memory your CrashPlan app needs:Backup selection sizeMemory setting (MB)1.5 TB or 1.5 million files15362 TB or 2 million files20482.5 TB or 2.5 million files25603 TB or 3 million files30724 TB or 4 millions files4096Use the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CThe command-line area opens.Enter the command:java mx nnnn,restartwhere nnnn is the number for the new memory setting.Press Enter.The CrashPlan app closes. The CrashPlan service stops. Then the CrashPlan service restarts.Open the CrashPlan app.If the CrashPlan app opens successfully, continue to Step 5.If the CrashPlan app does not open, or if any of the above-described symptoms reoccurs after following Steps 1 and 2, then contact our technical support team.Step 5: Reconnect your backupIf the CrashPlan app opened successfully, follow the instructions in Replace your device using CrashPlan to reconnect your newly installed CrashPlan app to the backup archives created by the previous installation.

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CrashPlan for Endpoints Overview - CrashPlan

3: (Optional) Manually start a user profile backupTo immediately start a user profile backup for a device, use the steps for the CrashPlan console or the CrashPlan app:From the CrashPlan consoleOpen the CrashPlan console.Press Ctrl+Shift+X.The CrashPlan console command-line area opens.Enter: cc migration.backup.run Replace with the GUID of the device containing the user profile data you want to back up.Press Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.From the CrashPlan appOpen the CrashPlan app.Open CrashPlan Commands using one of the following methods:Double-click the CrashPlan logo in the upper-left corner.Enter the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CEnter: migration.backup.runPress Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.Step 4: Confirm user profiles are backed upTo confirm that all devices being migrated or upgraded have completed a user profile backup:From the CrashPlan console, select Administration > Status > Reporting.(Optional) On the Device Status tab, enter search criteria to filter for specific devices.Click Run Report.Click the column selector icon and select User Profile Status.In the User Profile Status column, confirm the devices display the status Created, Backed Up.For devices that do not display the status Created, Backed Up, use the report results to help you determine if there is a problem with USMT, or with the CrashPlan app backup:Created: the .MIG file was successfully created by ScanState, but the backup status is unavailable. The backup status may be unavailable soon after initially enabling user profile status backup, or for devices using CrashPlan app version 6.7.0 and earlier.Created, Not backed Up: the .MIG file was successfully created by ScanState, but it is not backed up by the CrashPlan app.Failed: the .MIG file failed to be created by ScanState.N/A: Indicates either:The device has not reported a success or failure message.User Profile Backup is not enabled for this device's organization.This is a non-Windows device.Step 5: Prepare new devicesPrepare your new device. Your preparations may include:Re-imaging the

Checkout CrashPlan for MSPs - CrashPlan

This Cost?If you are only going to use Backblaze Computer Backup to back up your computer, then you will pay $50/year per computer.If you decide to combine the use of Backblaze Computer Backup and Backblaze B2, let’s assume you have 500GB of data to back up from your computer to Backblaze. Let’s also assume you have to store 100GB of data in Backblaze B2 that you rescued from CrashPlan limbo. Your annual cost would be:To Back Up 500GB:Backblaze Computer Backup — one year/one computer — $50To Archive 100GB:Backblaze B2 — 100GB @ $0.005/GB/month for 12 months — $6The total annual cost to store your CrashPlan data in Backblaze, including your recovered deleted files, is $56.00.Migrating From CrashPlan to CarboniteIf you are considering migrating your CrashPlan for Home account to Carbonite, you will still have to upload your data to Carbonite. There is no automatic process to copy the files from CrashPlan to Carbonite. You will also have to recover the limbo files we’ve been speaking about using the process we’ve outlined above. In summary, when moving from CrashPlan for Home to any other vendor you will have to reupload your data to the new vendor.One More OptionThere is one more option you can use when you move your data from CrashPlan to another cloud service. You can download all of your data from CrashPlan, including the active and deleted files, to a local computer or device such as an external USB hard drive. Then you can upload all that data to the new cloud backup provider. Of course this will mean all that data makes two trips through your local network—down and then back up. This will take time and could be very taxing on any bandwidth limits you may have in place from your network provider.If you have the bandwidth and the time, this can be a good option, as all your files stored in CrashPlan Central are included in your backup. But, if you have a lot of data and/or a slow internet connection, this can take a really, really long time.Watch Our Webinar for More InformationYou can watch our webinar, “Migrating from CrashPlan for Home to Backblaze” if you’d like to learn more about the migration methods we covered today.CrashPlan ReplacementNow that you are faced with replacing your CrashPlan for Home account, don’t wait until your contract is about to run out. Give yourself at least a. CrashPlan 6.9.2 - Download; CrashPlan 6.9.0 - Download; CrashPlan 6.8.3 - Download; CrashPlan 4.8.3 - Download; CrashPlan 4.8.0 - Download; CrashPlan 4.7.0 - Download; CrashPlan 4.4.1 - Download; CrashPlan 4.3.0 - ; CrashPlan 4.2.0 - ; CrashPlan 3 CrashPlan 7.2.0 (Bản chuẩn cuối) - Download; CrashPlan 6.9.4 - Download; CrashPlan 6.9.2 - Download; CrashPlan 6.9.0 - Download; CrashPlan 6.8.3 - Download; CrashPlan 4.8.3 - Download; CrashPlan 4.8.0 - Download; CrashPlan 4.7.0 - Download; CrashPlan 4

Synchronization in CrashPlan – CrashPlan Essential

Updated November 17, 2023 19:52 OverviewThis article lists and defines the CrashPlan software processes on Windows and Mac devices.ConsiderationsThe file path and user privilege for the processes may vary depending on whether the CrashPlan app is installed for everyone (the default installation type) or installed per user.Why do I see multiple instances of processes?You may see multiple processes with the same label (for example, CrashPlan, CrashPlanDesktop.exe, or Electron Helper). Each instance represents a window within the CrashPlan app (such as the main window, About, or History). Each window runs as a separate process so that a failure in one process does not impact the other processes. This process model is used in a number of applications, such as Google Chrome.WindowsCrashPlan appIncludes both the main CrashPlan app user interface and the CrashPlan tray app. If both apps are open, multiple processes appear in Task Manager.Process name: CrashPlanLocation:Installed for everyone (default): C:\Program Files\CrashPlan\electronInstalled as user: C:\Users\\AppData\\Programs\CrashPlan\electronRuns as: UserStarts automatically:CrashPlan app: NoCrashPlan tray app: May be configured to appear in notification area upon logging into your device from Device Preferences > GeneralAlways running:CrashPlan app: NoCrashPlan tray app: May be configured from notification area settingsCrashPlan serviceThe CrashPlan service that performs all backup operations in the background on a device running the CrashPlan app.Process name: CrashPlanService.exeLocation:Installed for everyone (default): C:\Program Files\CrashPlanInstalled per user: C:\Users\\AppData\\Programs\CrashPlanRuns as: System (default) or user (when installed per user)Starts automatically: YesAlways running: YesMacCrashPlan appIncludes both the main CrashPlan app user interface and the CrashPlan menu bar app. If both apps are

SOLVED CrashPlan not connected to CrashPlan Central

Updated February 08, 2024 21:18 OverviewWindows devices running the CrashPlan app can back up and transfer Windows user profile data. Microsoft's User State Migration Tool (USMT) assists in migrating system settings and application data to a new device, or replacing a device. This tutorial assumes you are already familiar with USMT and explains how to configure and deploy Windows user profile backup with the CrashPlan app.Windows user profile support Not all domain configurations are supported by MicrosoftBefore you proceed, consult Microsoft documentation to determine if your environment is compatible.Compatible With Windows User Profile BackupCrashPlan app for Windows installed for everyone (Default)CrashPlan consoleNot Compatible With Windows User Profile BackupCrashPlan app installed per userCrashPlan app for Mac and LinuxConsiderationsThe CrashPlan app and USMTOur technical support team is available to assist you with configuring, backing up, and restoring user profile data in the CrashPlan console and the CrashPlan app. However, since USMT is not a CrashPlan product, our technical support team cannot provide direct assistance with USMT-specific features such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState options. For assistance with USMT, consult Microsoft's documentation.Before you beginCreate USMT XML filesUSMT requires .XML files to determine what is included in the profile backup. The default .XML files for USMT are not included in the CrashPlan console and you must supply them for profile backups to occur.When creating or editing your .XML files, consider what you have selected for backup with the CrashPlan app. Excluding user data from USMT saves time when migrating to a new or reformatted system. To prevent backing up duplicate data, customize your .XML files to only include the user profile data that the CrashPlan app does not back up, such as application data and registry settings. Exclude any user files backed up from your USMT .XML files, such as photos, documents, music, and videos.Install USMT on each deviceFor the CrashPlan app to back up user profile data, USMT must be installed or deployed on each device backing up to the CrashPlan cloud. By default, the CrashPlan app looks for USMT in the following location:C:\Program Files\CrashPlan\USMT\If

CrashPlan for Microsoft 365 - CrashPlan

With the demise of MobileMe upon us, you’ll need to come up with a new backup solution if this Apple service is your current backup method of choice. If you’re a fan of online, cloud-based backups, then CrashPlan is one to consider.Codefortytwo Software’s CrashPlan+ is an online backup program that backups all of your files over the Internet. Your data is stored on CrashPlan’s servers, and the program backs up multiple versions of your documents. You have a few different plans and price points to choose from, so it fits all sorts of needs. Want to backup your external backup drive? No problem—CrashPlan+ can do that, too.The option to backup to multiple destinations means you will never be out of luck in case of a crash: if something happens to one backup location (like your MacBook), you’ll still have it on CrashPlan’s local server. You can easily restore it from another machine.The version I tested here was CrashPlan+ Unlimited. (Read on for details of each CrashPlan+ package.) I synced backups between an iMac and CrashPlan Central, the software’s online backup location. I restored files to a MacBook Pro from CrashPlan Central, and also used the iOS app to access files.Getting startedThe first step is figuring out which plan is the one for you. CrashPlan+ offers three basic plans: CrashPlan+ (starts at $1.50 per month for 10GB of online storage and one computer), CrashPlan+ Unlimited (starts at $3 per month for unlimited online storage and one computer), and CrashPlan+ Family Unlimited (starts at $6 a month for unlimited online storage between two to ten computers). Pick the one that best matches your storage needs, and then customize your payment plan. You can opt for a month-to-month payment plan, or yearlong subscriptions after that (pick between one and four years: four years gives you the best value). CrashPlan offers a free month-long trial if you’d like to try a plan out first before committing.CrashPlan’s desktop app shows you the progress of your backup. You can also restore files straight from the app.Once you’ve downloaded the software, you’re ready for your first backup. Backing up to CrashPlan is super simple: once you’ve purchased your plan and downloaded the software, CrashPlan will automatically run backups at your specified backup time. I like to have mine always running, so it backs up as I edit and save new things (it can save open files on. CrashPlan 6.9.2 - Download; CrashPlan 6.9.0 - Download; CrashPlan 6.8.3 - Download; CrashPlan 4.8.3 - Download; CrashPlan 4.8.0 - Download; CrashPlan 4.7.0 - Download; CrashPlan 4.4.1 - Download; CrashPlan 4.3.0 - ; CrashPlan 4.2.0 - ; CrashPlan 3 CrashPlan 7.2.0 (Bản chuẩn cuối) - Download; CrashPlan 6.9.4 - Download; CrashPlan 6.9.2 - Download; CrashPlan 6.9.0 - Download; CrashPlan 6.8.3 - Download; CrashPlan 4.8.3 - Download; CrashPlan 4.8.0 - Download; CrashPlan 4.7.0 - Download; CrashPlan 4

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User7733

Updated June 18, 2024 15:54 OverviewIf the CrashPlan app:Does not open when launchedCloses abruptly while backing up filesOpens, but displays the message: Cannot connect to background service ...you might have one of the following situations:You are using an unsupported version of CrashPlan or installing CrashPlan on an unsupported operating system.In this situation, the CrashPlan app may not run because it is in an unsupported state. To resolve, upgrade to a supported version of the CrashPlan app and make sure you are running a supported operating system.The memory settings are inadequate (applies to Windows, Mac, and Linux)In this situation, there is not enough memory allocated to the CrashPlan app. To correct the problem, follow the steps below in Solution for any supported system to reinstall the CrashPlan app and adjust your CrashPlan app memory settings.Solution for supported systemsFollow these directions if you encounter the issues described in the Overview and run a supported CrashPlan app on a supported Windows, Mac, or Linux system.By default, memory allocation is dynamically set to use 25% of the physical memory on the device. However, to correct performance problems, you may need to assign more or less system memory.Step 3: Open the CrashPlan appIf the CrashPlan app opens, continue to Step 4 to update memory settings in the CrashPlan app.If the CrashPlan app does not open, or if any of the above-described symptoms reoccurs after following Steps 1 and 2, then contact our technical support team.Step 4: Update the CrashPlan app memory settingsDetermine how much memory your CrashPlan app needs:Backup selection sizeMemory setting (MB)1.5 TB or 1.5 million files15362 TB or 2 million files20482.5 TB or 2.5 million files25603 TB or 3 million files30724 TB or 4 millions files4096Use the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CThe command-line area opens.Enter the command:java mx nnnn,restartwhere nnnn is the number for the new memory setting.Press Enter.The CrashPlan app closes. The CrashPlan service stops. Then the CrashPlan service restarts.Open the CrashPlan app.If the CrashPlan app opens successfully, continue to Step 5.If the CrashPlan app does not open, or if any of the above-described symptoms reoccurs after following Steps 1 and 2, then contact our technical support team.Step 5: Reconnect your backupIf the CrashPlan app opened successfully, follow the instructions in Replace your device using CrashPlan to reconnect your newly installed CrashPlan app to the backup archives created by the previous installation.

2025-04-01
User6038

3: (Optional) Manually start a user profile backupTo immediately start a user profile backup for a device, use the steps for the CrashPlan console or the CrashPlan app:From the CrashPlan consoleOpen the CrashPlan console.Press Ctrl+Shift+X.The CrashPlan console command-line area opens.Enter: cc migration.backup.run Replace with the GUID of the device containing the user profile data you want to back up.Press Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.From the CrashPlan appOpen the CrashPlan app.Open CrashPlan Commands using one of the following methods:Double-click the CrashPlan logo in the upper-left corner.Enter the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CEnter: migration.backup.runPress Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.Step 4: Confirm user profiles are backed upTo confirm that all devices being migrated or upgraded have completed a user profile backup:From the CrashPlan console, select Administration > Status > Reporting.(Optional) On the Device Status tab, enter search criteria to filter for specific devices.Click Run Report.Click the column selector icon and select User Profile Status.In the User Profile Status column, confirm the devices display the status Created, Backed Up.For devices that do not display the status Created, Backed Up, use the report results to help you determine if there is a problem with USMT, or with the CrashPlan app backup:Created: the .MIG file was successfully created by ScanState, but the backup status is unavailable. The backup status may be unavailable soon after initially enabling user profile status backup, or for devices using CrashPlan app version 6.7.0 and earlier.Created, Not backed Up: the .MIG file was successfully created by ScanState, but it is not backed up by the CrashPlan app.Failed: the .MIG file failed to be created by ScanState.N/A: Indicates either:The device has not reported a success or failure message.User Profile Backup is not enabled for this device's organization.This is a non-Windows device.Step 5: Prepare new devicesPrepare your new device. Your preparations may include:Re-imaging the

2025-04-05
User1733

Updated November 17, 2023 19:52 OverviewThis article lists and defines the CrashPlan software processes on Windows and Mac devices.ConsiderationsThe file path and user privilege for the processes may vary depending on whether the CrashPlan app is installed for everyone (the default installation type) or installed per user.Why do I see multiple instances of processes?You may see multiple processes with the same label (for example, CrashPlan, CrashPlanDesktop.exe, or Electron Helper). Each instance represents a window within the CrashPlan app (such as the main window, About, or History). Each window runs as a separate process so that a failure in one process does not impact the other processes. This process model is used in a number of applications, such as Google Chrome.WindowsCrashPlan appIncludes both the main CrashPlan app user interface and the CrashPlan tray app. If both apps are open, multiple processes appear in Task Manager.Process name: CrashPlanLocation:Installed for everyone (default): C:\Program Files\CrashPlan\electronInstalled as user: C:\Users\\AppData\\Programs\CrashPlan\electronRuns as: UserStarts automatically:CrashPlan app: NoCrashPlan tray app: May be configured to appear in notification area upon logging into your device from Device Preferences > GeneralAlways running:CrashPlan app: NoCrashPlan tray app: May be configured from notification area settingsCrashPlan serviceThe CrashPlan service that performs all backup operations in the background on a device running the CrashPlan app.Process name: CrashPlanService.exeLocation:Installed for everyone (default): C:\Program Files\CrashPlanInstalled per user: C:\Users\\AppData\\Programs\CrashPlanRuns as: System (default) or user (when installed per user)Starts automatically: YesAlways running: YesMacCrashPlan appIncludes both the main CrashPlan app user interface and the CrashPlan menu bar app. If both apps are

2025-04-11
User3540

Updated February 08, 2024 21:18 OverviewWindows devices running the CrashPlan app can back up and transfer Windows user profile data. Microsoft's User State Migration Tool (USMT) assists in migrating system settings and application data to a new device, or replacing a device. This tutorial assumes you are already familiar with USMT and explains how to configure and deploy Windows user profile backup with the CrashPlan app.Windows user profile support Not all domain configurations are supported by MicrosoftBefore you proceed, consult Microsoft documentation to determine if your environment is compatible.Compatible With Windows User Profile BackupCrashPlan app for Windows installed for everyone (Default)CrashPlan consoleNot Compatible With Windows User Profile BackupCrashPlan app installed per userCrashPlan app for Mac and LinuxConsiderationsThe CrashPlan app and USMTOur technical support team is available to assist you with configuring, backing up, and restoring user profile data in the CrashPlan console and the CrashPlan app. However, since USMT is not a CrashPlan product, our technical support team cannot provide direct assistance with USMT-specific features such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState options. For assistance with USMT, consult Microsoft's documentation.Before you beginCreate USMT XML filesUSMT requires .XML files to determine what is included in the profile backup. The default .XML files for USMT are not included in the CrashPlan console and you must supply them for profile backups to occur.When creating or editing your .XML files, consider what you have selected for backup with the CrashPlan app. Excluding user data from USMT saves time when migrating to a new or reformatted system. To prevent backing up duplicate data, customize your .XML files to only include the user profile data that the CrashPlan app does not back up, such as application data and registry settings. Exclude any user files backed up from your USMT .XML files, such as photos, documents, music, and videos.Install USMT on each deviceFor the CrashPlan app to back up user profile data, USMT must be installed or deployed on each device backing up to the CrashPlan cloud. By default, the CrashPlan app looks for USMT in the following location:C:\Program Files\CrashPlan\USMT\If

2025-03-29

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