Gotoassist customer download

Author: t | 2025-04-23

GoToAssist Customer, free download. GoToAssist Customer 3.: The GoToAssist Customer tool is a web-based remote support solution from GoToAssist

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Download the GoToAssist Corporate Customer

Customers can join Phone Mode support sessions without going to a customer portal by using the GoToAssist Corporate Customer standalone application (.exe for Windows and .dmg for Mac). The file launches a standalone customer application in which customers can enter the 9-digit session code and click Start Support Session to download the GoToAssist Corporate Customer application (if not already pre-installed) and launch the customer directly into session. The standalone application is a self-contained desktop app that can be saved to the customer's computer and be double-clicked to launch (i.e., it does not need to be installed). It can also be distributed, meaning that administrators can embed it on their own website, provide it via network sharing or even deploy it to customers. Note: To support customers that join standard support sessions from a Mac running macOS Catalina (10.15) or later, the representative must be running HelpAlert v11.9.11, b1379 or later. Note: This feature is available to managers only. Download the GoToAssist Corporate Customer Standalone apps The standalone desktop apps be accessed and downloaded via the Management Center. Log in at Click Downloads in the left-navigation. Click Download Customer Application for Pre-Installation. Click the Download link next to the desired version and build. On the Standalone Application for PhoneMode tab, click Download Windows application or Download Mac application. Article last updated: 27 September, 2022 You are viewing the latest version of this article.. GoToAssist Customer, free download. GoToAssist Customer 3.: The GoToAssist Customer tool is a web-based remote support solution from GoToAssist GoToAssist Customer, free download. GoToAssist Customer 3.: The GoToAssist Customer tool is a web-based remote support solution from GoToAssist

Use the GoToAssist Customer Desktop application - GoToAssist

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Download the GoToAssist Corporate Customer Pre

Online Subscription Agreement: TERMS & CONDITIONS Updated on May 11, 2009 IMPORTANT - READ CAREFULLY: BY COMPLETING THE ELECTRONIC ACCEPTANCE PROCESS AND CLICKING THE ACCEPTANCE BUTTON, YOU REPRESENT AND WARRANT THAT YOU: (i) ARE 18 YEARS OF AGE OR OLDER; (ii) ARE, OR ARE AUTHORIZED TO SIGN FOR AND BIND, THE CONTRACTING PARTY DEFINED BELOW AS "CUSTOMER;" AND (iii) HAVE READ, UNDERSTAND AND AGREE ON BEHALF OF CUSTOMER TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS ONLINE SUBSCRIPTION AGREEMENT. OTHERWISE, DO NOT CLICK THE ACCEPTANCE BUTTON TO PROCEED AND YOUR REGISTRATION PROCESS WILL BE DISCONTINUED. This Online Subscription Agreement (this "Agreement") is a legal and binding instrument entered into as of the date of electronic acceptance by Customer (the "Effective Date"), by and between the GoTo company listed in Section 10 ("GoTo"), and "Customer," the individual or entity entering into this Agreement. GoTo reserves the right to amend this Agreement from time to time without notice to Customer. The most current version of this Agreement can be reviewed by clicking on the "Terms of Service" hypertext link located at the bottom of GoTo's Web pages. 1. Description of Services. GoTo's remote access products include GoToAssist® Express™, GoToAssist® Corporate™, GoToMeeting®, GoToWebinar®, GoToTraining™, GoToMyPC® and GoView™ services (individually and collectively referred to as the "Services"), as more fully described in subsections (a) through (e) immediately below. The selection(s) made and submitted by Customer during the registration process will identify the specific Service(s) subscribed to by Customer hereunder and the number of Named Authorized User(s) for each Service, all of which shall be listed on Customer's "My Account" page within the GoTo Web site. "Named Authorized Users" shall mean (i) for the GoToAssist Express, GoToAssist Corporate, GoToMeeting, GoToWebinar, GoToTraining and GoView Services, the Customer-designated individuals (i.e., employees, contractors, consultants, etc.) who may access the Services in accordance with this Agreement, and (ii) for the GoToMyPC Service, the Customer-designated host PCs which may be accessed by authorized individuals (i.e., employees, contractors, consultants, etc.) in accordance with this Agreement. The following describes the Services currently offered by GoTo: a. GoToAssist Express. By subscribing to the GoToAssist Express Service, Customer may access and use the GoToAssist Express screen-sharing application for the sole purpose of enabling a Named Authorized User to provide remote assistance to its internal and external customers. b. GoToAssist Corporate. By subscribing to the GoToAssist Service, Customer may access and use the GoToAssist screen-sharing application for the sole purpose of enabling Named Authorized Users to provide remote assistance to their internal and external customers. c. GoToMeeting. By subscribing to the GoToMeeting Service, Customer may access and use the GoToMeeting online meeting application for the sole purpose of enabling Named Authorized Users to conduct online meetings with their respective invited attendees. d. GoToWebinar. By subscribing to the GoToWebinar Service, Customer may access and use the GoToWebinar Web conferencing application for the sole purpose of enabling Named Authorized Users to conduct online Webinars with their respective invited attendees. e. GoToTraining Beta. By

GoToAssist Customer for Android - CNET Download

Learn how to download and install the GoToAssist Expert desktop app from various browsers. When you download the GoToAssist Expert desktop application (so that you can host support sessions), an installation package (including the GoTo Opener application) will be downloaded onto your computer. By running this installation package and leaving the applications installed, you will be able to quickly and easily start sessions and re-install the application, if needed. With the GoToAssist Expert desktop application, you can essentially use the GoToAssist Remote Support v4 features. These instructions apply to Windows agents only. For instructions that apply to Mac agents, see Download and install GoToAssist Expert Desktop App (Mac) for more information. Additionally, you can view the System requirements for agents. Does your version look different? Please see instructions for using GoToAssist Remote Support v5. Download the GoToAssist Expert Desktop Application Note: Agents will be prompted to log in with their account credentials once the application has installed. For detailed installation instructions, please see below. Windows About the installation package The installation package includes the following components: GoToAssist Expert desktop application This is the main software that you use to host support sessions and connect to your devices (i.e., unattended support computers). GoTo Opener application This "helper" application downloads as the GoToAssist Opener.exe, then installs as the GoTo Opener. This application is required to install and launch the GoToAssist Expert desktop application. It must be installed on your computer, even if the GoToAssist Expert application is already installed. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app. We don"t recommend that you do this if you frequently start sessions from the web. Install instantly Go to www.fastsupport.com/download/repDownload. The. GoToAssist Customer, free download. GoToAssist Customer 3.: The GoToAssist Customer tool is a web-based remote support solution from GoToAssist GoToAssist Customer, free download. GoToAssist Customer 3.: The GoToAssist Customer tool is a web-based remote support solution from GoToAssist

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There are different types of GoToAssist users - from the agents who host support sessions to the customers who join them. Definitions of each user role is outlined below. User Roles For multi-user accounts (i.e., accounts with more than one agent), each user could hold one or more of the listed user roles. For single-user accounts, one user holds all the roles (i.e., the agent will also be the billing admin on the account and they will manage their settings within their account rather than the Admin Center). Customer: These individuals join support sessions that are hosted by agents. Customers can join support sessions using almost any device, and they do not need an account with GoToAssist. Additionally, they do not have (or need) any log in information. Windows customer - Customer joining from a Windows computer. Mac customer - Customer joining from a Mac. Android customer - Customer joining from an Android device. Agent: This is the standard user role for a GoToAssist account. These users host support sessions, and can have access to many features and tools (e.g., unattended support sessions) depending on the permissions granted to them in their account. Agents are also required to have a GoToAssist account in order to log in to Account Admin: These individuals are agents who also have a special privilege that allows them to log in to the Admin Center. There are 2 types of admin access, as follows: Full access (i.e., Admin) - Allows the user to access all account privileges (i.e., add & delete users, device groups, and user groups, manage seats, and create reports). Limited access (i.e., Manager) - Allows the user to access limited account privileges (listed above) and/or oversee specific groups to which they are assigned. Billing Contact: These individuals are account admins who also