Versasrs helpdesk

Author: m | 2025-04-23

Old versions of VersaSRS HelpDesk. Latest Version. VersaSRS HelpDesk 5.0 released: - 13 years ago old Versions. VersaSRS HelpDesk 5.0.0 released: - 13 years ago VersaSRS HelpDesk 4.1.0 VersaSRS HelpDesk Overview. VersaSRS HelpDesk Overview. Published on March 2025

VersaSRS HelpDesk 3.2.3

$0.00 USD License: Freeware Size: 443.3 KB Download Counter: 12 Released: June 29, 2009 | Added: July 02, 2009 | Viewed: 1682 VersaSRS HelpDesk 3.2.3 versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has... DOWNLOAD Cost: $0.00 USD License: Freeware Size: 7.3 MB Download Counter: 36 Released: July 26, 2006 | Added: July 29, 2006 | Viewed: 1783 Zeus Internet Marketing Robot 4.2.72.3 Zeus is the original Internet Robot. Zeus 1000 creates web site traffic, almost immediately, in numbers beyond your wildest dreams, for FREE. Zeus creates thousands of link trades by automatically finding web sites that you train him to find. then Zeus does 95% of the work iof Link Marketing.... DOWNLOAD Cost: $0.00 USD License: Freeware Size: 28.8 MB Download Counter: 13 Released: May 01, 2009 | Added: September 03, 2009 | Viewed: 1819 Flash Favorite 2.5.2.8 Flash Favorite makes it easy to download and save flash files (SWF, FLV) on the web pages. You can preview, optionally rename and save the flash files on your computer for future playback. Download youtube movies with just one click. ------------------------ What's new in version 2.0?... DOWNLOAD Cost: $0.00 USD License: Freeware Size: 1.6 MB Download Counter: 19 Released: March 16, 2012 | Added: March 17, 2012 | Viewed: 3837 SMS Flirt Blaster 3.41 SMS Blaster is freeware SMS Desktoptool Multilingual: german & english * Normal SMS, 160 Characters, no advertising * Long SMS, consisting of up to 9 parts * Arabic & Asiatic SMS * Blinking SMS * Flash SMS, even blinking * Messages may be overwritten, even if... DOWNLOAD Cost: $0.00 USD License: Freeware Categories AndroidAudioBusinessDevelopment ToolsEducationGamesGraphicsHome/HobbyInternetMiscellaneousMultimediaScreen SaversSecurity & PrivacyUtilitiesWeb AuthoringMore It Service Management What's Hot IPB Message CheckerRisk - Classic Risk Board GameCloneNeda-Nama(yahoo messagearchive Decoder)AChatHDD Low Level Format ToolPDF/DOC/HTML/PPT/GIF/JPG filesconverterFC Forum Internet ToolbarTranslator Fun Voices -MorphVOX Add-onRemoteServiceMonitoringA to Z ClipboardPrintConductorIeCacheExplorerKrentoRemoteMemoryInfoCrazyBackup3GP Player 2006aBhackPswPassword ResetterSONaFRAshkon MP3 Tag Editor What's New Able Launch BarIeCacheExplorerRemoteServiceMonitoringPrintConductorRemoteMemoryInfoCrazyBackupKrentoPassword ResetteraBhackPswSONaFRRAR File Open KnifeAshkon MP3 Tag EditorVMCPlayerInternet Download AcceleratorWallpaper UpdaterSyncBreezeeMule Acceleration PatchDiskSavvyDC++ Acceleration PatchDVD duplication SecureCentral PatchQuest Free Edition 4.3.1 SecureCentralâ„¢ PatchQuest is an automated web-based patch management software for distributing and managing patches and service packs in Windows systems, in just a few simple clicks. SnapCRM 1.0 Open source web-based CRM software. Includes Sales Force Automation, Marketing Automation, Service and Support, Collaboration, Business Analytics, Mobile CRM, SyncML synchronization, Outlook... Intangible Intelligence Reader 2006 2.0.1 Revolutionary new ways to simultaneously cut costs, reduce risks, increase productivity, revenue, service, brand, and shareholder value in accordance with more than 40 international intangible... VersaSRS HelpDesk 3.3.0 FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. Spectre Spectre 1.3 Track your children with covert surveilance taking snap shots of the desktop, up to one per second. Spectre runs as a service in the background snap shoting the desktop image of the logged on user.... Radix 3.5 Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic... CRMadar 3.627 CRMadar is a software solution for CRM, project management, contact center and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office... ManageEngine WiFi Manager 5.6 WiFi Manager is a combined WLAN security and management software for 802.11 a/b/g networks. It presents a Web-based

Download VersaSRS HelpDesk 5.0

And priorities. Document Management SystemUse versaSRS as your centralised Document Library for business critical information. Form BuilderCreate electronic forms such as surveys, application forms, new starter forms and create Cases and Workflows automatically. Escalations & NotificationsEnsure deadlines are always met via Due Date and SLA breach email notifications. Event ManagementLog and Broadcast Events to versaSRS users, staff and customers via the Customer Portal. BillingOptionally use the Time & Billing tab within Cases and Tasks for reporting or timesheets. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Business Case Studies Education Three very different institutions showcased here have deployed versaSRS as their service desk of choice. Key solutions provided are versaSRS for IT Service Management. View Case Study Cyber Security Delta Technology Solutions provides Server Management, Health Monitoring and Cyber Threat Security Analysis services as a subscription based, fully managed service and framework, to a broad range of SME and Corporate clients globally. Key solutions provided are versaSRS for Workflow. View Case Study Health Services SOC Telemed (SOC) is the largest American national provider of telemedicine technology and solutions to hospitals, health systems, post-acute providers, physician networks, value-based care organizations, and health plans. Key solutions provided are versaSRS for incidents and workflow requests. View Case Study How to Contact Us If you have any queries about versaSRS please contact us: Contact Us. Old versions of VersaSRS HelpDesk. Latest Version. VersaSRS HelpDesk 5.0 released: - 13 years ago old Versions. VersaSRS HelpDesk 5.0.0 released: - 13 years ago VersaSRS HelpDesk 4.1.0

Download VersaSRS HelpDesk - softwarebee.com

IT Service Management ITIL-Aligned For Any Enterprise First Class Service versaSRS is a feature-rich and flexible Service Management Solution including request management, email communications, workflow, CRM and another 20+ modules. Click on the links below to view just a few features ITIL Framework Incident ManagementCase/Ticket/Incident/Request Management. Problem Management *ITIL Problem Management module. Asset Discovery *Available as agent, or agent-less options. Change Management *ITIL Change Management module. Workflow/Signoff Module *ITIL Change Workflow/Signoff. Asset ManagementAt a glance know where assets are in the business and which assets raise the most trouble tickets. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Service Management Multi TenancyCreate as many Queues (Teams) as you need to support other Departments, Business Units, Business Processes or Customers. Reporting, Metrics and KPIsWith a wealth of data at your fingertips, reporting and measuring, performance has never been easier. Multiple UsesFlexible architecture & design means versaSRS can be used for a wide range of business processes or services, offering more than just a traditional service management solution. Extended Security ModelProviding read-only access to users, for example supervisors or managers. Extended Auditing *Log all user activity against a ticket comprehensively in chronological order, yet sort-able based on type. (Compliance with SAP and SOX). versaSRS Boost *Optimise versaSRS performance with a customised fine-tuning package. Immediate ROI & Cost SavingsReduce operating costs and realize savings immediately. Reporting DashboardGraph display for built-in reports. Customer Self-Service PortalGive your customers the ability to view the status of their tickets 24x7, raise a new ticket and search the Knowledge Base to find answers to issues. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Customer Relationship Module (CRM) Built-In CRMComes with built-in Customer Relationship Management module. Contracts ManagementAutomates the creation, tracking and monitoring of contracts & agreements. Customer Self-Service PortalGive your customers the ability to view the status of their tickets 24x7, raise a new ticket and search the Knowledge Base to find answers to Issues. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Feature Rich Email EnabledversaSRS automatically turns customer emails into tickets and replies with a ticket number for future reference. CustomizationFlexible architecture and design allows for greater customization. Knowledge BaseKB Articles can be easily accessed by support staff and customers quickly to find answers to common problems. Template ResponseDraw from a Template Library of common responses and answers to provide quick handling and turnaround. Worksheet ModuleAttach Excel spreadsheets to cases and insert case data into a spreadsheet. Scheduled CasesScheduled automated case creation from templates with tasks and escalations. SLA Routing RulesCreate rules to route inbound email to a specific area and set specific properties. Custom FieldsAdd your own business specific data fields. Tasks (To-Do Items)Easily create Tasks or To-Do Items against Tickets. Calendar ViewView Ticket in a classic Calendar View with details and info a mouse hover away. versaSRS LiteAccess to cases across network via WiFi on iPads, tablets, netbooks and smartphones (iPhone, Android & Windows). Extended One-Click Ticket CreationCreate cases with one click to apply templates with worksheets, assets, forms and tasks. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Cutting Edge Technology Web-BasedThe web provides the best medium to connect staff, organizations & customers worldwide to a central system that can manage their day to day operations with ease. Cross-Browser SupportNatively run in Internet Explorer (8+), Firefox (8+), Safari & Chrome. .NET Framework 4.0Improved performance capabilities utilizing Microsoft .NET Framework 4.0. Simple InstallationversaSRS only takes minutes to install enabling your business to be up and running out-of-the-box. Update ManagementAbility to apply updates to versaSRS via Administrator console. Intuitive Look & FeelApply stylised silver or blue interface. * Conditions Apply. Available Features and Modules are dependent on which Edition of versaSRS is installed. To compare versaSRS Editions, please go here Edition Comparison. Other Features Dashboard ViewsUse Business-Specific Management, Team or User Dashboards to streamline daily activities, reports

VersaSRS HelpDesk Ratings - qweas.com

Ngày đăng: 18/07/2022 | No Comments Ngày cập nhật: 03/02/2023 Đối với những người chuyên ngành trong ngành công nghệ thông tin, IT Helpdesk là một thuật ngữ khá quen thuộc và dễ hiểu, tuy nhiên với những người ngoài ngành, công việc của IT helpdesk còn khá mới mẻ, vậy IT helpdesk được định nghĩa như thế nào và những vấn đề mọi người thường hiểu lầm trong IT help desk là gì? Hãy cùng Glints tìm hiểu qua bài viết dưới đây.IT Helpdesk là gì?Giải thích về helpdesk và nhân viên IT helpdeskIT HelpDesk và IT Support có giống nhau không? Công việc của IT helpdesk làm gì? Cần những kỹ năng, tố chất gì để trở thành IT HelpDesk?Kinh nghiệm, bằng cấp Kỹ năng giao tiếp, làm việc nhóm Dịch vụ khách hàng Kỹ năng giải quyết vấn đề Khả năng làm việc dưới áp lực Kiên nhẫn, tỉ mỉ Mức lương và cơ hội làm việcMức lươngCơ hội phát triểnĐịnh kiến về nghề Helpdesk IT Kết luậnIT Helpdesk là gì?Giải thích về helpdesk và nhân viên IT helpdeskTrước hết, hãy cùng tìm hiểu Helpdesk là gì. Helpdesk là bộ phận hỗ trợ chăm sóc khách hàng, giúp kết nối giữa người dùng và các bộ phận khác nhau, chuyển những thắc mắc từ người sử dụng đến các bộ phận để xử lý và giải quyết. Sau đó, helpdesk sẽ truyền tải lại cho khách hàng những thông tin đã được giải đáp.IT helpdesk là một bộ phận thuộc phòng IT, sẽ tiếp nhận và chịu trách nhiệm trả lời các thắc mắc, câu hỏi kỹ thuật của người dùng. IT helpdesk sẽ hỗ trợ, tư vấn các phần mềm kỹ thuật, dịch vụ công nghệ và xử lý các vấn đề liên quan đến công nghệ, máy tính. Các câu hỏi và câu trả lời thường được chuyển qua e-mail, điện thoại, trang web hoặc trò chuyện trực tuyến.IT HelpDesk và IT Support có giống nhau không? Mặc dù IT Helpdesk và IT Support có tên gọi khác nhau nhưng khối lượng và yêu cầu công việc đều giống nhau. Tên gọi của mỗi vị trí sẽ phụ thuộc vào quy mô và văn hoá của từng công ty. Bài viết này không chỉ dành riêng cho công việc IT Helpdesk mà còn bao quát luôn những công việc và vai trò của IT Support.It helpdesk và IT support có vai trò khá giống nhau.Công việc của IT helpdesk làm gì? Công việc của IT helpdesk ở mỗi tổ chức sẽ có những quy trình và công việc khác nhau. Mức độ công việc của IT helpdesk nhiều hay ít còn tùy thuộc vào sản phẩm hoặc dịch vụ cũng như là quy mô phát triển của công ty. Tuy nhiên, bất kì công ty nào cũng sẽ yêu cầu những công việc cơ bản của IT helpdesk. Cùng điểm qua những việc làm cơ bản cụ thể của một helpdesk dưới đây:Giải quyết các

VersaSRS HelpDesk Overview - DocShare.tips

A regular helpdesk software records customers’ complaints as support tickets, assigns them to support executives and closes the tickets once the issues are resolved. An open source helpdesk software does all that with a little twist: its source code is available publicly. You can install and modify this source code as you need. So, is an open source helpdesk valuable software for support teams? The answer is yes and no. ‘Yes’ because it is available free of cost and provides lots of customization opportunities. ‘No’ because an open source helpdesk software is challenging to set up if you don’t have sound technical expertise. Does that sound confusing? We are here to fix things for you. This guide will shortlist the best open-source helpdesk solutions for customer support leaders and assist in determining whether an open source helpdesk ticketing software is needed. Let’s get started. Table of ContentsWhat is open source helpdesk? Why is open source helpdesk software important? 5 Best open source helpdesk software 1. Tidio: For small and medium-sized e-commerce businesses handling up to 2000 conversations per month2. Budibase: For support teams of all sizes with no minimum user limit3. osTicket: For small teams looking for a custom helpdesk software4. FreeScout: For small teams who cannot afford a costly helpdesk software5. Hesk: For small and medium-sized support teams who prioritize ease of useIs an open source helpdesk system worth investment? Exhaustive set-up process and complex user interface 1:1 support is not available Sometimes ‘free forever’ is simply an eyewash.. Old versions of VersaSRS HelpDesk. Latest Version. VersaSRS HelpDesk 5.0 released: - 13 years ago old Versions. VersaSRS HelpDesk 5.0.0 released: - 13 years ago VersaSRS HelpDesk 4.1.0 VersaSRS HelpDesk Overview. VersaSRS HelpDesk Overview. Published on March 2025

Download versaSRS HelpDesk - TopShareware.com

Shlomi Lavi / Oct 31, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This article includes contributions from OpenAI's ChatGPT. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free . Bottom Line: Which is Better - Vision Helpdesk or PrettyMay Call Center?PrettyMay Call Center is more expensive to implement (TCO) than Vision Helpdesk, and Vision Helpdesk is rated higher (82/100) than PrettyMay Call Center (80/100). Vision Helpdesk offers users more features (12) than PrettyMay Call Center (0). There is a clear winner in this case and it is Vision Helpdesk!Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:Vision Helpdesk Vs. PrettyMayVision Helpdesk: Vision Helpdesk is a software company based in Wichita, Kansas, established in 2007. The company specializes in developing help desk software solutions for businesses of all sizes. Their suite of software includes Vision Helpdesk, Satellite Desk, and Service Desk, which are designed to streamline customer support operations.Vision Helpdesk has ...PrettyMay: PrettyMayCity and State: Shenzhen, ChinaYear Established: 2008List of Software Developed: PrettyMay Call Center for Skype, PrettyMay Call Recorder for SkypeMarket Reputation: PrettyMay is known for providing innovative call center solutions for Skype users, enabling businesses to enhance their customer service and communication capabilities...Who is more expensive? Vision Helpdesk or PrettyMay Call Center for Skype?The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Vision Helpdesk and PrettyMay Call Center for Skype.Vision Helpdesk price starts at $12 per agent/month , On a scale between 1 to 10 Vision Helpdesk is rated 2, which is much lower than the average cost of Help Desk software. PrettyMay Call Center for Skype price starts at $29.95 per license , When comparing PrettyMay Call Center for Skype to its competitors, the software is rated 4 - lower than the average Help Desk software cost. Bottom line: PrettyMay Call Center for Skype is more expensive than Vision Helpdesk.Which software includes more/better features?We've compared Vision Helpdesk Vs. PrettyMay Call Center based on some of the most important and required Help Desk features.Vision Helpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Reporting. PrettyMay Call Center for Skype: We are still working to collect the list of features for PrettyMay Call Center for Skype.Target customer sizeThe software is most suitable for small and medium businesses that are looking